Retención de Clientes Jobs

I run a growing storefront on the Whatnot marketplace and need an experienced customer-service specialist who can jump in right away. Your day-to-day focus will be answering buyer questions that arrive through our official email channel and the in-app live-chat window. Clear, friendly communication is the top priority here—most issues are simple order-status checks, shipping clarifications, and the occasional return request. If you can keep responses concise, upbeat, and fully aligned with platform policies, you’ll fit right in. Because I’d like to hand over the inbox and chat queue as soon as possible, I’m looking for someone who is available to start immediately and can demonstrate prior success handling comparable e-commerce or marketplace support. Familiar...

I run a service-based business and want to make the entire customer journey feel smoother and more welcoming. My top priority is upgrading our customer service so that every interaction—whether by phone, chat, email, or in-person—leaves clients delighted and eager to return. Here’s what I need: • Assess our current service flow, support scripts, and response times. • Pinpoint pain points and quick wins that will noticeably boost customer satisfaction. • Craft updated customer-service guidelines, tone-of-voice examples, and a simple escalation map. • Provide practical training materials or a short workshop outline my team can follow to maintain the new standard. • Recommend any low-cost tools or process tweaks that can automate repetitive ...

Dafabet’s player base writes in every day with questions, technical hiccups, and the occasional urgent issue. I need a seasoned Customer Service Specialist who can step in and handle all of that smoothly—in fluent, confident English—across email, live chat, and phone. Your day-to-day focus will be threefold: answer incoming inquiries clearly, resolve account- or payment-related issues empathetically, and provide basic technical guidance when something in the platform misbehaves. Every interaction should end with the customer feeling heard, helped, and ready to keep playing. You will log each contact in our CRM, tag conversations correctly, and escalate only when a matter truly falls outside first-tier support. Consistent tone, accurate information, and quick turnaround ...

Our support inbox receives a steady flow of customer-service questions that must be answered quickly, accurately, and in a consistently friendly tone. The task is focused purely on email management—specifically replying to incoming messages from customers. Expectations and workflow • Log in to the shared support mailbox (Gmail) twice per business day, Monday-Friday. • Read, understand, and respond to each customer inquiry using our existing reply templates and the knowledge base we will provide. • Flag any complex or urgent issues that fall outside the templates so the core team can step in. • Keep the inbox organized by archiving or labeling handled conversations. Acceptance criteria • All messages older than four business hours are answered....

Saya membutuhkan bantuan untuk membalas chat WhatsApp dari calon pembeli pakaian di toko online saya. Fokus utama pekerjaan ini adalah menjawab pertanyaan seputar produk, terutama terkait ukuran dan ketersediaan stok. Lingkup tugas: • Membuka dan memonitor akun WhatsApp Business saya setiap hari kerja. • Merespons pertanyaan dengan bahasa yang ramah, jelas, dan informatif dalam waktu singkat. • Mengonfirmasi ukuran yang tersedia, warna, dan jumlah stok berdasarkan data yang saya sediakan. • Mencatat pertanyaan umum yang sering muncul agar saya dapat memperbarui deskripsi produk di marketplace. Saya akan memberikan panduan ukuran, daftar inventaris harian, serta template balasan dasar; kamu hanya perlu menyesuaikan jawabannya sesuai konteks pembeli. Keahlian k...

Clothing Brand Growth & Digital Marketing We are looking for an experienced digital marketing agency to manage and grow our clothing brand’s online presence and increase overall sales. The project will include complete social media management, performance marketing, content creation, and e-commerce growth strategy. Key Requirements - Develop and execute a strong digital marketing strategy focused on sales and brand growth. - Plan, manage, and optimize Meta Ads and other relevant paid advertising campaigns. - Handle complete Instagram and social media management, including posts, stories, reels, and campaigns. - Conduct regular professional photoshoots and video/reel shoots for our products and brand. - Create engaging and trend-based content that is suitable for our target au...

Our company has amassed a rich set of customer data from CRM, support tickets, and usage logs, and I need a full prescriptive analysis that pinpoints actions we can take to boost retention. The work goes beyond describing what has happened; I need to understand why customers leave, simulate what-if scenarios, and receive clear, prioritized recommendations I can implement right away. You will have direct access to anonymized customer records, churn labels, engagement metrics, and marketing touchpoints. I expect you to apply statistical modeling or machine-learning techniques of your choice, validate findings rigorously, and convert them into concrete retention strategies—loyalty offers, upsell timing, personalized messaging, or workflow changes—complete with expected impact. D...

Our company has amassed a rich set of customer data from CRM, support tickets, and usage logs, and I need a full prescriptive analysis that pinpoints actions we can take to boost retention. The work goes beyond describing what has happened; I need to understand why customers leave, simulate what-if scenarios, and receive clear, prioritized recommendations I can implement right away. You will have direct access to anonymized customer records, churn labels, engagement metrics, and marketing touchpoints. I expect you to apply statistical modeling or machine-learning techniques of your choice, validate findings rigorously, and convert them into concrete retention strategies—loyalty offers, upsell timing, personalized messaging, or workflow changes—complete with expected impact. D...

# Commission-Based Sales Representative – TowMasters SaaS **TowMastersCorp** is a growing SaaS company providing modern dispatch and management software specifically designed for towing companies. We are looking for a **U.S.-based Sales Representative** to help us acquire new towing-company customers throughout the United States. ## What You'll Do * Contact towing companies and towing business owners throughout the U.S. * Introduce and demonstrate the TowMasters platform. * Explain how TowMasters can help towing companies manage dispatching and daily operations. * Schedule and conduct product demonstrations. * Follow up with free-trial users. * Build relationships with towing-company owners and decision makers. * Convert qualified prospects into **paying TowMasters customers...

We provide prostheses like crowns, dentures, orthodontic devices. We are looking for a sales representative based in Bucharest, Romania, to find clinics and dentists and propose our services.

Opportunity to take the training for FREE (English courses designed to help you become bilingual in just 6 months) while also creating a source of income. HOW DOES IT WORK? Simply become a GHS SELLER!!! MISSION: As a GHS Sales Representative or GHS SELLER, every time a person, student, pupil, or anyone else registers — meaning they pay their registration fee of 30,000 FCFA to take English courses with us using your personal earning ID, which you will receive when you register (GHS SELLER REGISTRATION IS FREE) — you earn 50% of their registration fee, which is: 15,000 FCFA per person you refer!!! EXAMPLE: Suppose that by talking to people around you — at school, at work, among friends, etc. — you manage to reach 1 or even 2 people per day by sharing the oppor...

I run a service-based business and want to make the entire customer journey feel smoother and more welcoming. My top priority is upgrading our customer service so that every interaction—whether by phone, chat, email, or in-person—leaves clients delighted and eager to return. Here’s what I need: • Assess our current service flow, support scripts, and response times. • Pinpoint pain points and quick wins that will noticeably boost customer satisfaction. • Craft updated customer-service guidelines, tone-of-voice examples, and a simple escalation map. • Provide practical training materials or a short workshop outline my team can follow to maintain the new standard. • Recommend any low-cost tools or process tweaks that can automate repetitive ...

My book of property-insurance business has expanded faster than I can personally nurture every policyholder, so I need a representative who can step in and manage those client relationships day-to-day. You will become the primary touchpoint for homeowners, landlords and building owners once their policies are active, keeping satisfaction high and retention strong. Your focus will be client relationship management only—no sales quotas or claims handling—so expect to: • Answer coverage questions promptly by phone, email or chat • Proactively schedule renewal reviews and spotlight potential coverage gaps • Record every interaction inside our cloud-based CRM so I can see real-time status • Escalate complex underwriting or claims matters back to me when they...

I handle a small but growing app and I’m ready to hand off two repeating tasks: push notifications in OneSignal and the weekly retention-focused email blast to my existing users. Here’s what I need done every week: • Plan and schedule OneSignal campaigns that highlight our latest promotions and offers. • Keep the messaging short, compelling, and on-brand; right now I’m sticking to straightforward app notifications—no rich media or extra action buttons yet, though I’m open to adding them later. • Draft, design, and send the corresponding email to the same user segment with an eye on customer retention. • Track open rates, click-throughs, and uninstall/unsubscribe metrics, then give me a concise report with insights and quick wins for...