Chatbot de Atención al Cliente Jobs

I run a busy WhatsApp Business account and need an AI assistant that can live inside my existing number and chat exclusively by text. The bot’s job is three-fold: • keep every client’s subscription status up-to-date (new sign-ups, renewals, expirations, plan changes) • troubleshoot sign-in or access problems on the spot • deliver solid after-sales care, limited to technical help and practical, step-by-step product-usage guidance The flow must feel natural, in clear conversational language, and remain available 24/7 so my human team only steps in for edge-cases. I will give you the current FAQ, subscription database access (via API or CSV), and sample chat logs. You will design the conversation logic, connect it to WhatsApp Business API, test end-to-end,...

We need a detail-oriented Virtual Assistant to conduct live call testing for our AI voice automation platform. You'll be testing conversational AI interactions across healthcare and real estate scenarios, evaluating tone, logic accuracy, and workflow adherence. Requirements: • Independent ability to place/receive calls to US phone numbers (VoIP or mobile) • Proficiency in Google Workspace (Sheets and Docs) • Exceptional verbal and written English communication skills • Ability to complete 5-10 hour testing cycles within 24-hour turnaround • Strong organizational skills and ability to follow complex instructions • Critical ear for conversational tone and quality assessment • Spanish fluency preferred for multilingual testing • Prior experience i...