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Product and Service Design

Product and Service Design

Design a service to support travelers in a Central Train Station

1. Increase the information provided to travelers

2. Optimize the time travelers use at the train station

3. Give travelers the possibility to use the train station as part of a daily routine – e.g. shopping

Tasks

• A persona and its use of the services and facilities of the train station

• The service and facilities that contribute to value creation during the experience of the train station (the value constellation)

• A scenario of service use, that describes the sequence of event before, during and after the use of the train station

• The service Architecture (the group can choose whether the representation of the architecture is Diachronic or Synchronic)

• The service blueprint, highlighting the sequence of event, the touchpoints and the stakeholders involved in the delivery of the service

Documentation

5 pages including the graphic description of the project, the process and a critical reflection upon the tools chosen in the various phases. Each page may relate to one of the phases mentioned above.

Habilidades: Diseño de productos

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ID de proyecto: #12137053

6 los freelancers están ofertando un promedio de $356 para este trabajo.

$147 USD en 3 días
(13 comentarios)
6.9
udayd75

Hello sir, I have read the project details and understood the requirement. I have 17+ years of experience in Design and Manufacturing.completed more than 300 projects as freelancer. My expertise is -Product design Más

$368 USD en 5 días
(51 comentarios)
6.6
ahmedhamdypop

Dear Sir, This is Ahmed Hamdy an Industrial design engineer, I have been working in product design for the past 8 years. I have a lot of products in the market right now. I'm working now as Teaching Más

$1000 USD en 20 días
(16 comentarios)
5.2
umesh655

Hello, I am writing in response to your job posted. I enjoy working with creative team and have the ability to communicate with managers and colleagues. As such, I believe I can make a significant contribution to yo Más

$244 USD en 3 días
(4 comentarios)
3.6
$222 USD en 4 días
(0 comentarios)
0.0
MetaDesignIndia

Hello, We would like to thank you for providing us the opportunity to submit our proposal in your project. We are interested to work on your project. We understand that you need Product and Service Design. Please Más

$155 USD en 3 días
(0 comentarios)
0.0