Spanish Call Center Conversations Audio Dataset

We are seeking a **pre-recorded Spanish call center conversation audio dataset** with a total volume of approximately **500 hours**, meeting the following requirements: Audio Requirements * Spanish language * Pre-recorded call center conversations * Dual-channel recordings preferred * Agent-side audio only * IVR (Interactive Voice Response) removed * Long silence segments removed * Limited background noise * Relatively continuous and compact conversations * Effective speech ratio preferably **≥85%** * Segment duration preferably **longer than 30 seconds** * Longer conversations are highly preferred * WAV format preferred * 16 kHz, 16-bit or higher Licensing & Copyright Requirements * Data must be **legally collected and fully licensed** * Provider must have the right to sell, license, or distribute the dataset * Commercial usage rights required * No copyright infringement or unauthorized recordings * No personally identifiable information (PII) or sensitive customer data * Proper documentation of ownership and licensing is preferred Requirement Summary Total required volume: 500 hours (Spanish) Please Provide * Available dataset details * Sample audio files * Pricing * Delivery timeline * Licensing/copyright confirmation We are open to both full and partial datasets that meet these specifications.

ID del proyecto: 40490622