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I need reliable help keeping up with the direct messages that land in my social-media “freelance” channel each day. All replies will be sent right there on the platform—no email or WhatsApp work—so you should feel at home navigating a standard social inbox. Most conversations come from potential customers or business partners, so I expect a friendly yet business-ready tone, accurate information, and quick turnaround. I’ll give you a short FAQ and brand-voice sheet; anything outside those guidelines can simply be tagged for me to follow up. Deliverables • Real-time monitoring and response during the agreed shift (Jakarta time preferred) • Clear, grammatically correct replies in Bahasa Indonesia; occasional English is a plus • End-of-day recap highlighting any issues I need to address Acceptance Criteria • Average first-response time under 10 minutes while you’re on duty • 100 % adherence to the provided templates or approved variations • No unanswered messages left pending at shift’s end If you’re organised, type fast, and enjoy talking to people online, I’m looking forward to working with you.
ID del proyecto: 40355538
20 propuestas
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Activo hace 11 días
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20 freelancers están ofertando un promedio de $29 USD /hora por este trabajo

Greetings! I looked at your social media DM management project. You need real-time monitoring and replies in Bahasa Indonesia (occasional English) — friendly yet business-ready tone, under 10 minute response time. I provide social media inbox management services. I will follow your FAQ and brand-voice sheet. Anything outside guidelines will be tagged for you. End-of-day recap included. Send me your platform login, FAQ document, and preferred shift hours (Jakarta time). Thanks, Revival
$25 USD en 40 días
8,0
8,0

With over a decade of experience in high-scale systems and social media management, I understand the importance of efficiently handling direct messages in a freelance channel. Your goal of providing accurate information with a friendly yet professional tone aligns perfectly with my background in managing complex systems for over 1 million users, ensuring quick responses and high-quality communication. One strategic insight I can offer is to set up automated responses for frequently asked questions to improve response time and consistency. In my past project managing a Telegram Mini App, I successfully implemented chatbots to streamline communication with users, resulting in faster response times and increased user satisfaction. I encourage you to reach out so we can discuss how I can support your social media message reply assistant project. I am confident that my experience and skills make me well-suited to meet and exceed your expectations.
$40 USD en 15 días
6,3
6,3

Having spent over a decade specializing in digital marketing, I have honed my skills to cater to the specific needs of businesses like yours. While my primary expertise lies in YouTube management, that's only the tip of the iceberg. My proficiency encompasses an array of platforms including TikTok, Instagram and Twitter to name a few; skills that are also highly relevant to managing your social media "freelance" channel. Being equipped with a deep understanding of social media and its audience, I understand how vital it is to respond promptly and accurately while maintaining both a friendly and professional tone. Your project necessitates nimble and organized approaches; qualities I've exemplified through manually handling accounts, adhering strictly by guidelines and promising consistent brand-voice, irrespective of scale or workload. My results-oriented work ethic also bodes well for your need to ensure no unanswered messages are left pending at the end of my shift.
$25 USD en 40 días
6,3
6,3

As a seasoned content writer and virtual assistant, my organizational skills and flexibility make me an excellent fit for your project. I have a wealth of experience in various client-facing roles, including customer support, live chat, and email handling - all of which have honed my communication skills to ensure professional and timely responses. Beyond that, I am well-versed in managing social media channels. I understand the delicate balance of being friendly while maintaining a business-ready tone. I'm confident in my abilities to handle FAQs and brand voice guidelines while also identifying instances that may require tagging for your follow-up. Further, considering the language preferences you have mentioned, my strong command over Bahasa Indonesia paired with a working knowledge of English will aid in composing clear and grammatically correct messages. Rest assured, I understand the value of quick response times and unwavering adherence to templates; both pivotal factors that I can guarantee throughout our collaboration. Let's uphold your standards together!
$38 USD en 40 días
5,6
5,6

Hi there, I'm ready to start working on your project Social Media Message Reply Assistant. I’ve reviewed your description carefully, and as a creative & academic content writer with extensive experience in Content Writing, Social Media Marketing, I’m confident I can deliver a solution that meets your expectations and aligns with your vision. Check out my profile here: ✨ https://www.freelancer.com/u/saifsolutions ✨ Feel free to reach out via chat or Freelancer call so we can discuss your project in more detail. Best regards, Saifullah
$25 USD en 40 días
5,1
5,1

As an AI and Automation Specialist, I bring a unique skill set that perfectly aligns with your project. Over the past 10 years, I've built several AI-driven systems, including AI Chatbots and AI Receptionists, that can handle the real-time monitoring and response you need for your social media channels. My expertise revolves around creating efficient and effective automation processes that will not only allow me to maintain a rapid response time but will also ensure that all replies adhere to your brand voice guidelines accurately. Furthermore, my proficiency in Bahasa Indonesia and English fluency make me an ideal candidate for this role–allowing me to navigate between both languages seamlessly. My day-to-day involvement in designing intelligent systems highlights my organization skills and ability to deliver grammatically correct answers promptly, ensuring no messages are left unanswered at the end of my shift. Lastly, as someone who genuinely enjoys online engagement, I can assure you that not only will I provide reliable assistance in handling your social media messages but I'll also be able to stay proactive by flagging any important issues you need to address at the end of each day. If you want an experienced professional with a deep understanding of implementing AI and a proven track record in the digital marketing field, look no further. I'm ready to step in and keep your social media channels running smoothly!
$30 USD en 40 días
4,9
4,9

Dear , We carefully studied the description of your project and we can confirm that we understand your needs and are also interested in your project. Our team has the necessary resources to start your project as soon as possible and complete it in a very short time. We are 25 years in this business and our technical specialists have strong experience in Content Writing, Social Media Marketing, Customer Service, Time Management, Typing, Social Media Management, Brand Management, English Translation and other technologies relevant to your project. Please, review our profile https://www.freelancer.com/u/tangramua where you can find detailed information about our company, our portfolio, and the client's recent reviews. Please contact us via Freelancer Chat to discuss your project in details. Best regards, Sales department Tangram Canada Inc.
$30 USD en 5 días
4,6
4,6

Hey, I understand your requirements, and I can deliver real-time management of your social-media DMs efficiently and professionally. I will reply promptly in Bahasa Indonesia (and English when needed) using your brand voice and FAQ. I guarantee clear communication and high-quality work tailored to your needs, ensuring your complete satisfaction. I’m responsive and flexible, working with you during reasonable hours to ensure smooth collaboration. Your satisfaction is my priority, and I’ll keep refining the work until you’re happy. Do you have preferred working hours in Jakarta time for monitoring the inbox? Could you initiate a chat to discuss your goals and project details further. Many Thanks, Umer F.
$25 USD en 40 días
3,9
3,9

Hi I’d love to help manage your social media messages. I can respond quickly, professionally, and in Indonesian (with some English when needed), following your FAQ and brand guidelines. I’ll provide daily summaries and ensure no message is left unanswered. I’m organized, type fast, and enjoy engaging with people online. Looking forward to working with you! Best, Thaís Saraiva
$25 USD en 30 días
2,1
2,1

Hello, I understand you need reliable support to manage daily direct messages in your freelance social channel with a friendly yet business‑ready tone. With my background in multichannel customer support, I have handled high‑volume conversations while ensuring accuracy, quick turnaround, and adherence to brand guidelines. To meet your requirements, I can monitor the inbox in real time, reply in Bahasa Indonesia with occasional English when needed, and tag any out‑of‑scope queries for your follow‑up. I also prepare end‑of‑day recaps highlighting issues, using simple automation to track response times and ensure SLA compliance. This approach balances speed, clarity, and consistency. If you feel my profile matches your needs, I would be glad to support you during the agreed shifts , we will talk about that. Could you share the typical daily volume of messages so I can confirm the exact coverage plan? Looking forward to working with you, CTS19966991
$30 USD en 40 días
1,6
1,6

Good day! I understand the need for a reliable social media message reply assistant for your "freelance" channel. With experience in managing social inboxes and providing accurate information, I am the perfect fit for this role. I will: - Monitor and respond in real-time during the agreed shift - Craft clear and grammatically correct replies in Bahasa Indonesia - Provide end-of-day recaps highlighting any issues If you seek quick responses, accurate information, and a friendly tone, I am excited to collaborate. Looking forward to delivering high-quality work for you. Regards, Iqra
$38 USD en 40 días
1,0
1,0

Hello, As a skilled CMS-based website developer, I have extensive experience in not only managing social media channels but also providing highly efficient and effective solutions to ensure maximum engagement and growth. My proficiency in platforms like Wordpress, Shopify, Webflow, and Joomla will undoubtedly assist me in navigating your social media inbox seamlessly. Moreover, my expertise in SEO and API connectivity enables me to identify any potential issues quickly and devise comprehensive strategies that ensure smooth operations on your social platforms. I understand the importance of quick turnarounds and I assure you that adherence to your provided templates or approved variations won't be an issue. Furthermore, my strong command over Bahasa Indonesia will enable me to provide accurate information and maintain a friendly yet professional tone that your brand requires. Lastly, let's not overlook the fact that my disciplined work approach is a perfect fit for this job. I'm quite organized, type fast and most importantly, I genuinely enjoy communicating with people online. These skills combined, I offer an unparalleled knack for real-time monitoring and response which your project rightly demands. For a clutter-free inbox and the fastest responses even in peak hours, look no further than me. Excited to work with you soon!
$25 USD en 40 días
0,0
0,0

Hello, I’m very interested in this opportunity. I have experience in customer service, message management, and fast-paced communication environments, which allows me to respond quickly, clearly, and with a professional, business-oriented tone. In my current role in logistics, I handle constant client communication, coordinate requests, and resolve issues efficiently while maintaining quick response times and high accuracy. I’m used to working under pressure, following guidelines, and adapting to a brand’s voice. I can ensure: Fast and well-structured responses during assigned shifts Clear, friendly, and professional communication Organized conversation tracking and end-of-day reporting Full adherence to provided templates, FAQs, and processes I also have a good level of English and I’m comfortable adapting to new tools and platforms. I’m available to start immediately and would be happy to contribute to your team. Best regards, Katherine Pardo
$38 USD en 40 días
0,0
0,0

Hi, I’m Jen, and I’d love to help manage your social-media “freelance” channel. I’m experienced in monitoring inboxes and responding quickly to messages with a professional and friendly tone. I stay organised, and can follow templates and brand guidelines accurately. I handle replies in different languages using AI and translation tools ensuring every message is clear, polite, and helpful. I can provide end-of-day recaps and make sure nothing is left pending. I’m reliable, detail-oriented, and can work during Jakarta time hours for real-time coverage. If this sounds like a good fit, I’m ready to start and help keep your social inbox smooth and responsive every day.
$25 USD en 20 días
0,0
0,0

Subject: Social Media Management & Lead Response Application – [Your Name] Dear [Client Name], I am writing to express my interest in managing your social media freelance channel. With a disciplined professional background and a commitment to high-speed, high-quality communication, I am perfectly positioned to ensure your inbox stays clear and your leads are converted. Why I am the right fit for this role: Real-Time Responsiveness: I am fully available during your required Jakarta-time shifts and prioritize sub-10-minute response times. Professional Fluency: I offer native-level proficiency in Bahasa Indonesia and English, ensuring your brand voice remains consistent, professional, and welcoming across all interactions. Process-Driven Approach: I strictly adhere to FAQ and brand-voice guidelines. Anything outside these parameters will be immediately tagged for your review, ensuring you remain in control of complex decisions. Accountability: My workflow includes a guaranteed "zero-pending" policy at the end of every shift and an End-of-Day recap highlighting key interactions and lead status. I am ready to integrate seamlessly into your workflow to ensure no potential partner or customer goes unanswered. I would love to discuss how I can help you scale your operations effectively. Best regards,
$25 USD en 40 días
0,0
0,0

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