10 years of experience in customer support and process improvements
4 years of experience in SAP modules HR and SD, 6 years of experience in excel executive reports
7 years of international experience in the United States, fluent English and Portuguese
Bachelor´s degree completed in 2014, Anhanguera educational, business administration
International certification, Nashua high school south, completed in 2005
Certification six sigma green belt, Global lean six sigma competency
Up Live Telecom, Campinas, São Paulo, 11/2016 - Current
Responsible for executive sales reports, systems management and development of excel dashboard reports
IBM, Hortolândia, São Paulo 04/2008 - 02/2015
Experience in the SAP PY project
Experience in software order management in SAP SD
Experience in project timelines, process improvements, risk control