Hi,
I came across with your job posting on Freelancer.com regarding you needing an Experienced Virtual Assistant. It was mentioned that you are looking for somebody who has previous experience in a customer service role and can work directly with your Clients in Customer Support and Administration Capacities Just to let you know, I have been a virtual assistant/customer service for more than 5 years whose focus is to resolve customers' issues and inquiries via email, phone, and chat.
I am very much familiar with the following tools: Slack, Freshdesk, Zendesk, Shopify, Infustionsoft, Woo Commerce, Magento, Asana, Scheduleonce, Microsoft Office and Comm100. I can assure you that I will be able to assist you in your task in time with quality work. I believe I am a good fit for your team as I have 2000++ hours of Upwork Hours.
I am very much interested to be part of your team.
Thanks and looking forward to having the opportunity to work with you.
Best Regards,
Vergel