Relevant resume excerpt:
2001-2017 Client: Direct Marketing Excellence, American Express Inc.
Role: Programmer Analyst
• Provided multiple technical services for "PM2K": a department-wide system of Microsoft Access databases used for direct mail marketing. Services included data analysis, data integrity management, policy adherence support, ad-hoc reporting, troubleshooting, training, and application development.
• Used vb.net, MS Access VBA, XML and SQL in a Microsoft Office hosted multi-application environment.
• Performed extraction, transformation and loading (ETL) automation of Ariba and Oracle data streams and task automation of functionality in OneNote, Outlook and Excel.