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Troubleshoot and fix issues with wordpress plugin and theme

I would like a wordpress expert to work on the issues identified below for [login to view URL]

We have checked your server once more and collected information that could be helpful to you in resolving this issue.

This is what the server error log was showing initially, when the website was getting a 504 error:

[Tue Oct 09 11:07:59 2018] [warn] [client ] mod_fcgid: stderr: PHP Warning: include_once(lib/[login to view URL]): failed to open stream: No such file or directory in /var/www/vhosts/[login to view URL] on line 21

[Tue Oct 09 11:07:59 2018] [warn] [client ] mod_fcgid: stderr: PHP Warning: include_once(): Failed opening 'lib/[login to view URL]' for inclusion (include_path='.:/opt/plesk/php/5.6/share/pear') in /var/www/vhosts/[login to view URL] on line 21

And you can see in attached screenshot named Before which error we received.

After disabling this WP plugin web page managed to load as you can see in attached screenshot called After but there was no content displayed and following entries appeared in error log

[Tue Oct 09 11:14:42 2018] [warn] [client ] mod_fcgid: stderr: PHP Fatal error: Call to undefined function masterslider() in /var/www/vhosts/[login to view URL] on line 1

[Tue Oct 09 11:14:44 2018] [warn] [client ] mod_fcgid: stderr: PHP Fatal error: Call to undefined function masterslider() in /var/www/vhosts/[login to view URL] on line 1, referer: [login to view URL]

From the above I suspect that this is caused by plugin called masterslider and theme called storeup.

Habilidades: HTML, Linux, MySQL, PHP, WordPress

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Información del empleador:
( 19 comentarios ) Nicosia, Cyprus

Nº del proyecto: #17929762

Adjudicado a:

diama64

Hi there and good afternoon , i read your project about the issues you having with the masterslider , send me a message on chat and lets see what is causing those errors :)

€34 EUR en 0 días
(386 comentarios)
6.7

10 freelancers están ofertando el promedio de €56 para este trabajo

alyaspk

Hi, I am ready to fix your website issue and assure 100% satisfaction guarantee. I have 10+ Years experience in wordpress development. Please have a look on my profile to see my past work and reviews. Looking Más

€111 EUR en 1 día
(186 comentarios)
7.5
a4logic

Dear Sir, Greetings! We wish to introduce ourselves as Webwised, a leading IT outsourcing company based in Karachi, Pakistan. We utilise the latest technologies to provide you with effective and the most relevant so Más

€50 EUR en 1 día
(101 comentarios)
6.7
Zahi9

Hello There Good Day! I've carefully read your project description. I am very interested in doing this project. I am a professional web developer and WordPress expert. I will give 100% guaranteed satisfaction from Más

€50 EUR en 0 días
(142 comentarios)
6.6
Billah230

Hey there i can fix this issue for you. Let's have a quick discussion. I need to ask you a couple of questions. Let's discuss. Thanks.

€44 EUR en 10 días
(166 comentarios)
6.7
webofsolutions

i am one best troubleshooting expert here........please add me in chat now..................................................

€51 EUR en 1 día
(304 comentarios)
7.0
mohamedgb00714

hello I can do this work for you just contact me and lets talk about it .

€34 EUR en 5 días
(95 comentarios)
6.0
webinvoidia

I have vast experience in Web Design, Web Development, WordPress, Shopify, HTML5, CSS3, and Responsive. I can work with many platforms to fit your needs. (iPhone, iPad, Mobile CSS), Twitter Bootstrap, 960 grid, Jav Más

€24 EUR en 10 días
(23 comentarios)
4.1
zahranahamed

Provide root access to the server the issue is on the scripts, what is the plugin you are using contact through chat.

€50 EUR en 1 día
(2 comentarios)
1.4
waleedakram2

Hey , I can do this. I am experienced Wordpress developer. I can do customisation in any theme. Feel free to contact anytime for more discussion. Here’s some of my work. 1. [login to view URL] 2. [login to view URL] Más

€111 EUR en 10 días
(0 comentarios)
0.0