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Business Administrator Associate(Part-Time)

$15-25 USD / hour

Cerrado
Publicado hace más de 5 años

$15-25 USD / hour

We are looking for a friendly and hard-working Business Administrator Associate to join our growing team. The individual in this role is be responsible for answering all incoming calls and emails, fielding customer questions and complaints, and transferring potential leads to our sales team. Candidates should have an outgoing and positive demeanor, a motivated, energetic work ethic, and have a track record of working well with others in a team environment. Duties and Responsibilities Field incoming calls in a timely manner throughout shift Identify customer questions, complaints, concerns, and overall needs Provide sufficient answers and solutions to all customer queries Handle customer complaints respectfully and professionally Redirect customers to appropriate departments and teams when appropriate Generate leads for sales team by screening callers and identifying potential sales opportunities Ensure all voicemails are answered immediately Maintain professional relationships with customers through ongoing excellent customer service Follow up with callers on complaint/question status, ensure resolution Collaborate with call center team members, sales team members, and other company departments to ensure overall customer and product satisfaction Meet or exceed call quotas and sales assist quotas, both personally and as a team unit Follow all communication procedures, policies, and guidelines during every customer interaction Perform duties and responsibilities with our customers’ satisfaction as your number one priority
ID del proyecto: 18352062

Información sobre el proyecto

16 propuestas
Proyecto remoto
Activo hace 5 años

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16 freelancers están ofertando un promedio de $21 USD /hora por este trabajo
Avatar del usuario
Greetings. I am Riyad from Bangladesh. I have over 4 years of telemarketing and virtual assistant experience working in projects from US, UK, Canada and Australia. Over the years I have done telemarketing (both cold and warm calling), appointment setting, order processing, customer support, data entry and virtual assistance. I am fully dedicated, reliable, fast learner, self starter, hard working and goal oriented person. I am well experienced in various CRM's, cloud services, google doc, google sheet, google calendar, various VOIP services, MS Office and a lot of web applications. My typing speed is 45 WPM. In addition, I use a stable 30 Mbps wired internet connection, a USB noise-canceling headset for phone calls and I have a quiet workplace with IPS so no electricity issues. Lastly, I have 40 hours per week available at your time zone and I would love to offer you my services. Please feel free to contact me at your convenience. Thank you and have a good day.
$15 USD en 40 días
4,9 (11 comentarios)
4,9
4,9
Avatar del usuario
Hi, I have a neutral accent and can take calls and administer the business operations - I'm assuming you are open to remote workers for the job. Let's get on a chat if you are available. I'm happy to answer any queries that you may have. Wishing you the best of health and success. Peace and regards, Gaurav Nanda
$20 USD en 40 días
5,0 (1 comentario)
2,6
2,6
Avatar del usuario
Hello, If you are looking for someone who can bring you result than your search end at us. We have a vast experience in Appointment setting, sales and lead generation industry and best suited for your requirement. It would be really appreciated if you can allow an opportunity to have a word with you and proposed you how we can take your business to next level. We believe in providing quality work at reasonable cost. We have our own calling system and we also don't charge anything upfront. Try us out and I am sure you will be happy with our work
$15 USD en 40 días
5,0 (1 comentario)
1,7
1,7
Avatar del usuario
Thank you for considering my application. I have assisted many clients as Virtual Assistance to complete their task Such as, Email Management & Customer Service, Web research, Social Media Page Management, Word Press Blog Updates, Email marketing and Client Portfolio Management etc. I feel my skills and capabilities are a good fit for this job of Business Administrator Associate. I'm detail oriented, obsessive about following up and completing all tasks assigned, and a creative thinker who can help brainstorm ideas to accomplish goals. Following are my expertise as a freelancer. 1. Marketing and Internet Research 2. Camtasia, Aftereffects Poow Toon, VFX Maker etc 3. Data Transcription: provide accurate, well-formatted transcripts that are ready for print or electronic publication upon delivery 4. Email Marketing and campaigns experience on Infusionsoft, Get Response Zoho, Aweber, and Mailchimp. 5. Social Media page management, tweets and post creation (Facebook, Twitter, Google+ and Linkedin) 6. Expert on Word Press and can customize Tumblr as well, knowledge of Google hangout. 7. Content Development for Website and Blog and other white paper 8. Knowledge of Graphic Design such as a brochure, flyer, postcard design (Photoshop and Illustrator), I know thoroughly Canva and Monkey Chimp. I am interested to be part of your team and get your tasks done on time for a low cost. I am ready to work for more than 40 hrs per week. Ambreen
$23 USD en 40 días
5,0 (3 comentarios)
1,8
1,8
Avatar del usuario
Compromiso de cumplir los objetivos las 24 horas del día, según las exigencias de la empresa y la cantidad de información a manejar.
$22 USD en 40 días
0,0 (0 comentarios)
0,0
0,0
Avatar del usuario
Our team consist of 100% highly trained agents which can do both inbound and outbound., 90% of our agents are experienced agents and most of them have been working in Call Center Business for more than 2 years. They are experienced both in B2B and B2C accounts, specialized in pulling out customer information (CREDIT CARD NUMBER, CUSTOMER INFORMATION, and BUSINESS INFORMATION and Etc.). They are highly trained in customer service accounts (TECHNICAL SUPPORT, BILLING AND COLLECTION, also CUSTOMER ASSISTANCE AND INBOUND UP SELLING). We have a good Human Resource Management team to evaluate agents that are trained to make sure that we have the best agents on the floor. Our Trainers were chosen by the HRM because of their experience and achievement of being the top sellers in the campaigns they have worked on in the past. We don’t stop training after the campaign starts we continue monthly so our agent stays fresh and excited and on top of their game. We do have a turnover of 15 employees with capacity of expansion ,depending on fields of Operation.
$16 USD en 40 días
0,0 (0 comentarios)
0,0
0,0
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Experience in Customer Service, Administration, Data Entry, Virtual Assistant, Translate, Transcript. Available to start asap.
$15 USD en 6 días
0,0 (0 comentarios)
0,0
0,0
Avatar del usuario
Hello I hope you are doing well I consider my self fit for this position as I’m experienced with the same responsibilities I’m working full time since almost 8 years. Kindly consider my profile Thank you
$24 USD en 5 días
0,0 (0 comentarios)
0,0
0,0
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Hi, Thank you for posting this ad. I believe I'm a good fit for this position. I have 11 years of customer service experience , including 2 years in telemarketing, 4 years of clerical work. Relevant Skills and Experience All clerical duties Professional demeanor Great with de-escalating irrate callers and conflict resolution Great telephone voice
$22 USD en 10 días
0,0 (0 comentarios)
0,0
0,0
Avatar del usuario
Dear Sir/Maam, Thank you for the opportunity to discuss your project and learn more about what you are hoping to accomplish. We are a start-up bpo company, Teletalk BPO Services has transformed since its humble beginnings as a group of telemarketers in the Philippines. With a diverse call center background and deep experience in B2B & B2C campaigns, we’re bidding to be a business administration associates for your campaign. With plans to a long term relationship and partnership, you need a trusted, knowledgeable partner to finish these complex projects on time and on budget. Our repeated experience in completing significant projects to schedule and budget shows we have a track record of delivery in this space. Thanks for the opportunity and look forward to your thoughts on this proposal. -Bernard Tapia, Operations Manager
$17 USD en 40 días
0,0 (0 comentarios)
0,0
0,0
Avatar del usuario
I've been in a BPO Industry for 5 years now and full skilled with customer service, sales, B2B Marketing and Business Strategic Planning.I am ambitious and driven. I thrive on challenge and constantly set goals for myself, so I have something to strive toward. I’m not comfortable with settling, and I’m always looking for an opportunity to do better and achieve greatness.I pride myself on making sure people have the right information because it drives better results. Most business issues stem from poor communication, so I feel a responsibility to keep everyone on the same page.
$15 USD en 5 días
0,0 (0 comentarios)
0,0
0,0
Avatar del usuario
ok....
$22 USD en 10 días
0,0 (0 comentarios)
0,0
0,0
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I got the necessary skills to the position, I am a young entrepreneur who got accepted at Hult University at Cambridge district at the age of 17, I also got successful results as a mamber of FBLA(future business leaders of America)
$27 USD en 40 días
0,0 (0 comentarios)
0,0
0,0
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PROFESSIONAL SYNOPSIS ➢ More than 8 years’ experience in coordinating, planning and supporting daily operational and administrative functions. ➢ Demonstrated capacity to provide comprehensive support for the executive-level staff; excel at scheduling meetings, coordinating travel and managing all essential tasks ➢ Performed several duties of office manager like maintaining office supplies; managing departmental recognition, tracking headcount and spending; served as an information resource/communication channel for policies and procedures ➢ Highly focused and results-oriented in supporting complex, deadline-driven operations; able to identify goals and priorities and resolve issues at initial stage ➢ Proficient in MS- Office, Outlook, Concur, SharePoint & Skype
$27 USD en 40 días
0,0 (0 comentarios)
0,0
0,0
Avatar del usuario
I have 10 years of experience in this field so if you are looking for someone who can settle into a new occupation with ease, take on responsibilities, and have the necessary experience to succeed in any position I can be that employee. I also have the ability to work quickly and efficiently and to keep the work up to date on my own .My experience includes completing and achieving targets as business development manager, high volume of customer service calls, business/ management, marketing/ social media, and executive/personal assistant
$22 USD en 40 días
0,0 (0 comentarios)
0,0
0,0

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Bandera de UNITED STATES
United States
0,0
0
Miembro desde dic 13, 2018

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