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On Call Helpdesk Associate

$15-25 USD / hour

Cerrado
Publicado hace más de 3 años

$15-25 USD / hour

Looking to hire a helpdesk associate to be point of contact for customers as they call/email in. Would be a pay by ticket scenario as I cannot afford to hire on full time yet.
ID del proyecto: 26913839

Información sobre el proyecto

12 propuestas
Proyecto remoto
Activo hace 4 años

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12 freelancers están ofertando un promedio de $31 USD /hora por este trabajo
Avatar del usuario
Hi, I can help you with the same. I have 19 years of experience on server management. I have been managing Linux and Windows sever and providing 24x7 support. I will resolve all of your current problems and provide you these services as an ongoing bases. 1) Regular backup 2) Installation 3) Configuration 4) Troubleshooting 5) Security configuration and auditing. 6) 24x7 Free Monitoring 7) 24x7 Emergency phone support. 8) email and ticketing support. 9) Free website migration for ongoing server management 10) Unlimited Admin tasks 11) Communication with datacenter for technical issues So you won't have to worry about your servers when I start taking care of it.
$15 USD en 10 días
5,0 (52 comentarios)
5,9
5,9
Avatar del usuario
Hello Sir, I can work as a Help desk associate for your customers. I can work with pay by ticket scenario .I request you to come in chat and discuss in more details, I will be waiting for your message. Work Experience 2 years as IT Desktop Support in LG Electronics Problems solved via Remote Desktop Connection 300mbps High Speed Internet Expertise: 1. Windows 2. Mac OS 3. Android x86 4. BIOS UEFI & Boot 5. Video Wall Solutions 6. Computer Hardware 7. Linux Language Expertise:- ENGLISH HINDI Available 24/7 Looking forward to hear from you soon. Feel free to contact me. Thanks & Regards, Rohit Singh
$25 USD en 40 días
1,7 (2 comentarios)
3,5
3,5
Avatar del usuario
Having 17 years of experience in IT infrastructure and expert in IT helpdesk and resolving issues please consider my profile and let me know the details of the project
$17 USD en 40 días
5,0 (1 comentario)
0,2
0,2
Avatar del usuario
Dear Sir/Madam, I have been part of Technical Contact Center before for around 8 Years though after that I am still assisting customers currently over phone or email. I love doing it. During my tenure in Contact Center, I was associated with projects that included: 1. Server management 2. Wireless Troubleshooting 3. Web Hosting issues 4. Desktop support for multiple OS 5. Email issues with various email clients Also, I have been part of support center for MS which included support for MS Outlook as well as MS Exchange Servers. I would be happy if I am able to understand the exact skills required for this profile to perform basic troubleshooting; after which I should be good to go. Thank you and look forward to hear back from you. Regards, Atul
$17 USD en 40 días
0,0 (0 comentarios)
0,0
0,0
Avatar del usuario
I can join the team , will start the work soon as I have experienced in this domain, do let me know if u r interested
$33 USD en 6 días
0,0 (0 comentarios)
0,0
0,0
Avatar del usuario
I have 6 years work experience in IT infra. like servers, VMware and windows server and ticketing tools like services now and fresh service.
$20 USD en 40 días
0,0 (0 comentarios)
0,0
0,0
Avatar del usuario
I have 6+ years of experience in the mentioned requirements. A recent Cloud Computing graduate through research.
$24 USD en 40 días
0,0 (0 comentarios)
0,0
0,0
Avatar del usuario
Más de un año brindando soporte a los usuarios de entidades bancarias en Perú,entre otras entidades Relevant Skills and Experience Atención, al cliente con herramientas de viajes, seguimiento de ticket, entre otros, manejo de Windows server a nivel usuario y administración
$19 USD en 10 días
0,0 (0 comentarios)
0,0
0,0
Avatar del usuario
I already working on same skills it is useful for you and me.
$28 USD en 10 días
0,0 (0 comentarios)
0,0
0,0
Avatar del usuario
I am experienced in this job let me know if you are interested in hiring me? If so please ping me if you have any questions
$17 USD en 20 días
0,0 (0 comentarios)
0,0
0,0
Avatar del usuario
Provide after hours technical support based from Central USA. Have many years of experience with Windows, networking, web hosting, etc.
$133 USD en 5 días
0,0 (0 comentarios)
0,0
0,0

Sobre este cliente

Bandera de CANADA
Chicago, Canada
0,0
0
Miembro desde jun 18, 2020

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