OTRS, configure Gmail send/receive on a newly 6.0.12 system installed on ubuntu 18.04.1
$10-30 USD
Cerrado
Publicado hace más de 5 años
$10-30 USD
Pagado a la entrega
Requirements
Create a document to describe how to do the below, using step by step approach and screenshots
Configure the system if needed, and document configurations of OTRS and/or ubuntu to
[login to view URL] outgoing emails to customer/requestor, after ticket creation
[login to view URL] emails, upon ticket creation using the customer portal by a customer, and in turn create a ticket in a queue based on received email
[login to view URL] ticket based on email being sent to a specific email address
Success criteria
• System is able to do what is listed in the requirements section above
• The steps are clearly documented
im new to this freelancing. you can pay me once you comfortable with your system BAU.
from strong background on IT infrastructure support systems, i can easily fix your issue by configuring mail services.
once you hired, i may need few info from you about existing infra setup to start over.
thanks i advance