I have more than 4 years of experience in sales, customer service, retention, tech and chat support, assisting Australian, U.S, Canadians and Mexican customers. I can provide different kind of support like customer service,chat, e-mail, ticket, and translations, etc.
I am a friendly person and I try to make a first good impression with customers in order to achieve customer satisfaction. I am a cat lover, well animal lover in general, with some friends we created an organization to avoid animal abuse and also protect our planet. I am very enthusiastic and positive. I consider essential to quality customer service, such as patience, attentiveness, clarity, positive attitude, time management, empathy, calmness, promptitude and persuasiveness. I am always willing to learn and will fully familiarize myself with the product in order to provide the best possible support to customers.