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$7 USD / hora
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$7 USD / hora
Aquí son las 11:30 p. m.
Se unió el noviembre 16, 2016
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drei1984

@drei1984

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$7 USD / hora
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Appointment Setter/Virtual Assistant/CSR

It is my goal to deliver my duties as to the fullest satisfaction of the company using my skills. I am well organized, resourceful, flexible and a fast learner. As my long term objective, I would like to continue working for the betterment of the company, taking on new responsibilities until I can fully improve my skills and abilities. I've been working in several BPO companies for more than 6 years. A variety of positions in retail have led me to have excellent skills in many areas including Appointment Setting, Sales, Customer Service and Data Encoding. I was a Quality Evaluator for both inbound and outbound calls. I also worked as a Risk Management Analyst for credit card under JP Morgan Chase. I was a Subject Matter Expert for billing department at Telstra Powered by Teletech. I was also a Travel Consultant at Sophi. The first homebased job that I had was with Elite Aerospace Group as an Appointment Setter. I’m also a Data Encoder/Web Researcher for project base only with StaffDB.

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Experiencia

Data Entry/Researcher (Project Base)

StaffDB
oct 2016 - Presente
I was assigned to do data entry or web research such as email, website and photo artist research.Depending on the clients project.

Appointment Setter (Homebased)

Elite Aerospace Group
feb 2016 - oct 2016 (8 meses, 1 día)
* Make sure to log in an hour or 30 minutes before the shift to check for any updates or to avoid any issues especially with internet connection. * Call leads using CRM. * Follow the script. It should be verbatim.. * We always see to it that the prospect is a QUALIFIED INVESTOR before I transfer them to our closer. * We should get a clear "yes" from the prospect w/ our qualifying questions. * We should have at least 400 calls for every shift.

Customer Service Rep

SPI - Global (Western Union)
may 2015 - oct 2015 (5 meses, 1 día)
Responsibilities: * We assist US customers who are sending or receiving money through WESTERN UNION. * We always see to it that we follow the rules especially for customers calling to receive money. * Perform security questions. * We also assist Sup Calls or customer complaints. * Make sure to address all customer complaints.

Educación

Bachelor of Science Major in Management

Philippines 2003 - 2005
(2 años)

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