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$20 USD / hora
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$20 USD / hora
Aquí son las 7:16 p. m.
Se unió el julio 6, 2010
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Hans B.

@hbier

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$20 USD / hora
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Network and Systems Administrator

I have 15 years solid experience as an IT practitioner with focus on PC hardware and software troubleshooting and network/systems administration. I am a license Electronics Engineer, a Certified Kaseya Administrator and also a Certified Cisco Network Associate. A team leader, project manager and assistant to the VCIO. I have also good English communication skills both verbal and written. And most importantly, I have excellent customer service skill and ensure my clients are always satisfied with my service.

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Experiencia

Remote IT Support

Reboot, Inc.
oct 2007 - Presente
Deliver excellent customer service to different Reboot, Inc. clients Act as 2nd Level Support to clients remotely using remote support tools provided by Reboot, Inc. Responsible for operation and maintenance of system hardware and software and related network infrastructure. Conducts first line of Technical Interview to potential candidates Provides Coaching/Mentoring to newly hired agents Act as Project Manager in current and future project for IT Infrastructures.

Assistant Professor

University of the Cordilleras
jun 2009 - abr 2011 (1 año, 10 meses)
Provide students the necessary knowledge and skills in Information and Communications Technology by giving lectures in Cisco Academy subjects and data communications system for the Master in IT program.

IT Administrator

Globallink Contact Solutions, Inc.
abr 2006 - ago 2007 (1 año, 4 meses)
Provide daily support, maintenance and administration for the company's network and telephone systems infrastructure and all related network systems. Responsible for supervising and training Technical Support Staffs providing services through 24/7 computer, network and telephone systems installation, operations, configuration and maintenance. Develop and improve the network and telephone systems infrastructure and procedures for network maintenance to support changing business needs.

Educación

Master

University of the Cordilleras, Philippines 2007 - 2009
(2 años)

College

Philippines 1994 - 1999
(5 años)

Calificaciones

Cisco Certified Network Associate

Cisco Career Certifications
2007
Cisco Certified Network Associate has the ability to install, configure, operate, and troubleshoot medium-size route and switched networks, including implementation and verification of connections to remote sites in a WAN. CCNA skills also includes the use of these protocols: IP, Enhanced Interior Gateway Routing Protocol (EIGRP), Serial Line Interface Protocol Frame Relay, Routing Information Protocol Version 2 (RIPv2),VLANs, Ethernet, access control lists (ACLs).

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