Hi, my name is Beverly Maniago and I am extremely interested in your project because it compliments my expertise, qualifications, and skills. Before doing freelance work, I was an email and chat support specialist for a number of US-based companies, including AT&T, Verizon, and America Online (AOL). This job honed my customer service skills and knowledge in best practices in the industry.
After my resignation, I focused on content writing and became one of the best writers/editors on this website (this means you won't have any problem with my communication skills :). For the last five years, I also decided to offer social media management and live chat and email support. My most recent job was for a Canada-based quilt company. The job description is exactly what you are looking for - comment moderation and responding to comments and live chat and emails. Also, part of my job was getting more likes and followers on Facebook and Instagram as well as providing order updates using Shopify.
As with my last job, I can work on any timezone as I understand the importance of providing timely responses to customers. I am ready to start right away.