Onlie Customer Service Agent Required -- 2
$2-8 USD / hora
Job responsibilities
1. Be responsible for handling customer consultation, complaint and suggestion feedback collection of APP business, and providing high-quality customer service;
2. Monitor the problem feedback of business social media, online and voice, optimize the closed-loop solution, and improve the processing timeliness and customer satisfaction; And feed back the problems classified and summarized to the products and business departments, and promote the solutions around the key problems;
3. Work closely with the business team to promote business activities of customer service, such as market research, game product research, marketing activities, promotion, etc;
Job requirements
1. Indonesian native, Chinese communication ability is preferred, and can be used as working language for communication;
2. At least 1 year working experience in customer service, working experience in Internet e-commerce and game platform is preferred;
3. Have a strong interest in the mainstream console / mobile games in Indonesia and a high level of game segments;
4. Have a strong sense of service and strong affinity. Clear logical thinking, rich local language expression and organization ability.
5. Customer service management experience is preferred, including on-site management, reasonable scheduling, regular training and optimization of speech skills, so as to improve the efficient operation ability in response speed, problem-solving ability and operation cost
Nº del proyecto: #33346356
Sobre el proyecto
15 freelancers están ofertando un promedio de $5 / hora por este trabajo
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I have read about the qualification mentioned and I believe in my skill, I have experience in costumer service, how to handle the complaint, how solve the problem and so on related to costumer need. In addition, I like Más
Hi Wish you a Good day As an experienced customer service specialist, your job posting sparked my interest. When reviewing the postion requirements and your organisations, I was excited to find that my qualifications Más
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I have excellent writing and communication skills. I can ensure best customer service to satisfy the clients needs. Moreover, I have a can do attitude towards my client.
I have a bachelor degree in supply chain management from Technical university of Mombasa, I also have a diploma in sale's and marketing from Technical university of kenya besides my academic I am also acknowledged abou Más
Hi, I'm interested in joining your team. I am native Indonesian and I currently live in Greece. My experience as a customer care specialist has been primarily focused on online services for the past five years. In my Más
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Dear HR, Hello, i am Latifah, a native Indonesian that hold bachelor in English Literature. I have 2 years experience of English-Indonesia customer service at IT company. I am familiar with helpdesk software like kay Más
Dear Sir/Madam, I am an Indonesian and good in handling customer. I have experience in customer service area both online and offline. I'm fit with the certain criterias described on job responsibilities you created. Más
hi this is me Rogi Ahmad , i would like to be your customer service , i have experience about it, just text me , i am the best for this project !!!
