Customer Service - Virtual assistant needed
$2-4 USD / hora
We are an E-commerce company looking for TWO associates for a full-time long-term position. Our current freelancers have been working with us for 3+ years and we were able to find good talented people. We are now looking to expand and are in need of a serious candidate who is looking for a full-time long-term position and can work During USA CST Timezone.
(1) First candidate Role:
Responds to Customer Messages / Emails, Handle Return request / Disputes / Chargebacks,
Available to our customers via Live chat & Corresponds with our team via Group communication. On an average, we get 25 - 30 E-mails, messages and other inquiries/day. So it is a very light work.
(2) Second candidate: Will do everything listed above and will handle incoming / outgoing phone calls (VOIP). We get on an average of 7 - 10 phone calls/day. So it is an easy and light workload. This individual will get higher pay.
General Requirements:
Excellent communication skills
Familiar with Microsoft Office (Word & Excel)
Able to Multi-Task
Fluent (Reading, Speaking, and Writing) in English.
-- Detail Oriented
Nº del proyecto: #17397124
Sobre el proyecto
Adjudicado a:
Hi, I'm Gloria and I'm an expert when it comes to Customer Service (Calls, Chat and Email support) I also have experience with Telesales and Virtual Assistant work. I worked for 8 years in a Customer Service busines Más
To Whom It May Concern, This application is in regards to my interest in applying for the Customer/Technical Support position recently posted through Freelancer website. With my skill-set and competencies I am m Más
I have an overall 10 years experience in Telemarketing sales, I have worked with the US, UK, Canada, and UAE clients. I have been trained to build rapport in a professional manner with the clients, Give them the produc Más
49 freelancers están ofertando un promedio de $4 / hora por este trabajo
Hello! I would like to be considered for the first role as I have over 2 years of customer support experience. 25-30 messages a day seems like a light workload as you've said. My written and spoken English are both Más
I have read your description very carefully. And having seen your job posting, I would like to apply for it,I can give you virtual assistance for daily office work. I have lot of experience as a virtual assistant(i bec Más
My name is Pablo Rosales, Founder/Owner of Call Center Tele4u. We will help you in any Telemarketing, Web Search or any other Virtual Assistant job guaranteeing positive results for your company.
Hello , I am doing same kind of task for one USA based e-commerce website . I am handling email, chat , calls , order , quote, excel product management, and all kind of IT related work. Your project will be done perf Más
I have an experience in managing ecommerce store, doing customer support and order fulfillment. I was providing customer support through email and Facebook while order fulfillment was being done through Oberlo and AliE Más
Hello This is an outstanding job description and I am applying for this customer service job to respond to customer inquiries using different platforms of communication like emailing, live chat and receiving inbound Más
Hi we are expert in customer support service and we can help you with best customer support service. 24X7 BPO is professional telemarketing company established since 2004. We have a team of superstar telemarketer Más
Hi I can do first one i mean customer related task. If you interested you can knock me. Thank you waiting for you
Hello! I am very organized, hardworking and responsible. I have 3+ years of experience in Customer Service. I always do my best. Be sure, you will be very satisfied if you choose me.
Dear Project Employer, based on the project description/summary, I believe my experience, skills and knowledge are a good match to complete your job tasks. I'm a serious and hard-working person with experience as a vir Más
I have worked with different companies like Standard Chartered Scope international and Aegis limited for more than 4 years as a senior customer support executive and in Aegis limited I was dealinhg with both email and Más
Yes able to help you out with your customer service for your website. Have 8+ years of experience in web development industry. Really happy to assist you.
I would like to share my skills and expertise with the company if you are going to consider me to be one of your asset to perform a quality service for you and for the clients/customers.
I have been in the BPO industry for 9 years. 3 years as a sales specialist and 6 years as a technical support/customer service. I prefer the 1st option which is non-voice. Please expect that I will work hard for you, j Más
Hello. I think I could deal with your e-mail and live chat. You can check my profile and send me a message if you have any questions.
I have 4+ years of customer service experience. I'm very skilled in what it takes to provide excellent customer service and also in providing virtual assisting to companies who are looking for talented people to join t Más
I have available 2 agents and ready to dial for your campaign. We specialize on telemarketing and consistently make cold calls, schedule appointments, do live transfers and many more. I'll be happy to discuss it Más
