Julie Ann D.

I have been helping global businesses as an online professional by providing Admin and technical support since 2009. My fields of expertise involves customer service, technical support, excellent English communication skills (C1 CEFR level; 135 DET score), store management (eBay, Amazon, Zulily, Shopify, Tundra, Faire for a UK-based retail store as well as a NY-based toy store), project / team management, software testing and documentation, data entry and database updates, research, order tracking (ShipStation), managing receivables and light Accounting via Quickbooks, documents management, cloud storage and technologies related to it, transcribing calls, podcasts, and the like. Being flexible, reliable and dependable, I can do any task as assigned. I have strong attention to detail and I love working on new challenges and managing resources to reach goals. I can also pick up any other tech tools fast with my Computer Science background and IT management experience. Do reach out and discuss any questions you may have.