Marilyn M. Profile

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$5 USD / hora

lapu-lapu city,

philippines

$5 USD / hora

Aquí son las 6:55 a. m.

Se unió el septiembre 5, 2018

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Marilyn M.

@NumeroOnse

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$5 USD / hora

lapu-lapu city,

philippines

$5 USD / hora

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Customer Service Specialist

Experienced customer service specialist who has handled customers from all four continents; Asia, Oceania, Europe and North America. Encountered variety of customer concerns ranging from simple and complex billing and accounts inquiry to troubleshooting wireless and TV connections to generating leads for window and door repair estimates, carpet cleaning appointments and water refilling services. Been to telemarketing calling European associates for possible investments down to deciding on cases for an online store platform and then to being a webhosting expert with some selling on the side.

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Experiencia

1&1 Internet Philippines

feb 2017 - feb 2018 (1 año)

Assisted customers with any website issues they have; error 404, 405, 403, 500, database issues and billing questions and concerns. We suggest additional service or upgrade of subscription if deemed necessary.

Conduent

ago 2016 - dic 2016 (4 meses, 1 día)

Handled Verizon Fios customers with regard to their billing and accounts concern. Initiates basic troubleshooting for customer devices and upsell additional service or line of business if possible.

ePerformax Contact Center

feb 2015 - ene 2016 (11 meses, 1 día)

Decides on cases being raised by either the seller or the buyer for payment not received and or item not as described instances. We also remove and or reinstate comments on customer profiles if the comment is found to be obscene, inappropriate or derogatory.