Answering Telephones Jobs
Answering Telephones is an important task that requires a professional individual who can effectively communicate with clients and colleagues. Receptionists play an important role in companies as they are the face and voice of the business. Not only do they answer and direct incoming calls, they greet visitors, provide general customer service, and typically coordinate scheduling and other administrative duties.
Having a good Receptionist can be the difference between success and failure, both on and off the phone. When someone calls your business, they expect to hear a friendly voice and be directed to the right place in a timely manner. Having someone as dedicated as a freelancer receptionist will impress potential customers right away as you show that you value their time.
Here's some projects that our expert Receptionists made real:
- Acting as the first point of contact for customers, from professionals to CEOs
- Greeting customers warmly in multiple languages
- Acting as an assistant to the company’s staff by providing help with administrative tasks
- Answering routine administrative inquiries quickly and efficiently
- Handling customer enquiries on social media/instant messaging platforms
By having a freelancer Receptionist who understands your needs and is able to effortlessly direct clients and colleagues to the right point of contact, your business will gain a professional first impression. Our freelancers here on Freelancer.com offer you acute customer service combined with strong organizational skills - and all in less time than you would expect! Their expertise allows them to effectively triage problems while taking suggestions from the client, ensuring a positive customer experience even under pressure.
Now that you’re aware of what an expert Receptionist can do for you, why not post your own project and hire one now on Freelancer.com?
De 4,720 opiniones, los clientes califican nuestro Receptionists 4.92 de un total de 5 estrellas.Contratar a Receptionists
I'm in need of a customer service representative who will primarily handle chat queries. Please note that I'm looking for an entry-level candidate who is fluent in English. Key responsibilities: - Handling customer queries and issues promptly and professionally through chat. - Ensuring customer satisfaction through effective communication and problem-solving. - Maintaining a positive and helpful attitude in all interactions. Skills and Experience: - Prior experience in entry-level customer service roles would be a plus, but not mandatory. - Strong written communication skills, particularly in English. - A good understanding of customer service practices and principles. - Ability to multitask and manage time effectively.
I'm seeking a skilled customer service freelancer to primarily offer technical support via email. Key Responsibilities: - Responding to technical queries via email - Ensure all customer inquiries are dealt with within 48 hours The ideal candidate will have: - Exceptional written communication skills - Experience in handling technical issues - A keen eye for problem-solving - Ability to deliver quality service in a timely manner This role requires the quick, efficient handling of technical issues provided via email, with a maximum response time of 48 hours. The ability to effectively communicate complex technical information to customers with varying levels of technical proficiency is crucial.
As a client with a need for a dedicated customer service professional, I'm looking for a highly-skilled individual who can manage multiple support channels. Ideal Candidate: * Capable of managing inquiries via phone, email, and live chat. * Can handle up to 50 inquiries per day Key Skills and Experience: * Proficient use of customer service software. * Strong communication skills. * Demonstrated high problem-solving ability. Your role will involve ensuring that all customer inquiries, regardless of the channel they come through, are managed effectively and efficiently. Previous experience in a similar role would be a significant advantage.
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