Customer Support #2

Hello, I have 13 years of CSR experience, 8 of which have online. I have worked for the last 4 years for an online website development company and 4 before that worked for a company that provided online services for the MMO gaming community. I am very familiar with providing support for virtual products and services. I am a self motivated individual who is seeking long term employment. The previous 5 were in an office environment working directly for an employer. I have worked as a collections person, data entry, general clerical, data base organizer & payroll processor. Thank you for your consideration.

Hello, I have read your requirements and ready to start asap. I have xp in customer support please chk profile. please provide details. Regards, Ali

Hi Jo. Ive worked with you before on this project. I was hoping you could consider me again. We were affected by the typhoon Haiyan and this job will help me a lot. Mabelle

Dear I have just seen your Job posting and upon reading thoroughly, I felt strongly that I would be the most qualified contractor for your project. I have vast experience in IT / Data Entry / Web Research /Admin / SEO / Content upload for eCommerce and Marketing. Understanding how valuable an education is, I am serving Pacific Pharmaceuticals Limited as a Sr. Executive (MIS), toward earning my Masters of Business Administration (MBA) degree and B. Sc Computer Science. I have completed many web research/data entry/ General Admin and marketing project. I am 100% able to do your project. Sincerely, Tarikul Islam

Hello, I am currently providing chat support to a US website management company from 8 am to 7 pm EST and this looks like a good opportunity. I have a team of 4 people so even if you are looking for round the clock support, I can get that done as well. Here are the links to the current chat process I handle. You will also see that the client has rehired me as he liked the quality of my work. http://www.freelancer.com/projects/Website-Design-Customer-Support/Live-Chat-Tech-Support-for.html & the rehire one is - https://www.freelancer.com/projects/Live-Chat-Tech-Support-for.html Apart from this I have the following experience in Customer Service Voice Process - 1. NCO Collections - For American Express Bad Debts Collection Process for US. 2004-2005 2. 3 Global Services - For 3 Mobile Upgrades and Retentions Process which involved sales of contract phones (Postpaid) for UK - 2007-2009 3. Balaji Outsourcing - For UK Personal Injury Claim Process - 2009-2011 4. Balaji Outsourcing - For Shava TV Sales Process for Canada - 2011-2012 Will be waiting to hear from you. Regards Yathin

Hi Customer Support Representation expert here I worked for Databaseemailer provide support to their customers support in their softwares You can check my work history I am an IT expert got experience in multiple skills an Love to qork long for Clients Looking forward to her from you Thanks Fahad

Hi Jo, Hope you doing well :-) Nice project. I have completed some projects on customer support (email and chat) before. Worked on zendesk and custom web platform. And yes, prior training is required, because I believe that to understand the business and product is a must to provide good customer support :-) Let's discuss more in detail, in private chat/massage. I am happy to start with $5/hour and if you are happy with my service I would cordially request to evaluate and revise my hourly rate. If we are satisfied, I am eager to have a permanent/long term position on your company. If you need more than one person, I would suggest to have from my team and hopefully it will be easier for you to manage as well :-) Looking forward to discuss more and build a long term and on going relation. Sincere regards, Jubair eSolutions

Hello, kindly let me handle the job, I have done customer support for several sites such as vpn, eCommerce and losing weight products. Kindly let me know the details and willing to start as soon as possible

I want to contact you to get the full details of this job. I am willing to work with you, Thank you!

Dear Hiring Manager, I have worked a virtual assistant and have good knowledge on computer and related topics. Can you please consider me for the work and train me to the job? I will be serving more than the time proposed. Atiq

Hello There, Thank you for this wonderful opportunity. After carefully reviewing the experience requirements of the job description, I feel that I am a suitable match for the job. I am confident; I can take up your project and do it with perfection. Let's discuss more about the project. Wishing to get your response. Best Regards Ajharul

Hello I have read your project and i am very interested in it. I have 7+ years experience with customer service and support and i know i can make this work very well for you. I am looking forward for a PM from you regarding this task. Claudia

We have a team out of which you can choose the best candidate as per your needs. All the candidates are experienced in customer support with good communication skills and soft skills. We can assure you quality work. Thanks for the opportunity.

A proposal has not yet been provided

Hi, I want to apply for this job. I have experiences working in a call center for years already. I will be more than happy working with you. Thanks

Hi, I am interested. I am based in India. I am working virtually since long. I am having very good experience in working under virtual environment. I am experienced in providing support through email / ticket system. I am ready to learn the new things required here. I am able to work in your time zone if needed. I usually work in long term working relation. Being honest, for support job full time (8hrs Mon to Fri = 40hrs), salary $100 every week. I dont know how much hours is required here and as per budget option I had bid per hour, but on salary basis - I wont lie what I got lastly. I am ready to start and really serious about this job. I am person with family and virtual job is full time income source for me. Please let me know your advice. Regards, Jay

Hello, I would like to consider this assignment, I am an expert in Customer support, has been in this field since 10 years for various software products and technologies. I used to support US based clients over phone/email for EST. Let me know if you need any more details. Thanks, Manu Bhat

Hello, I am fluent in English, Serbian, Croatian and Hungarian. I speak little of German. Currently I am learning French as I like learning new languages. I have written many articles, blog posts, done data entry, transcription and many more. I have experience in working as a customer support as well. Please check my reviews on the provided link. What some of the previous employers said about me: Employer from Canada: " Quick delivery as usual. Already have other projects ready for her. Great job! " Employer from China: " Good quality, fast delivery, nice communication. My long term partner. " Employer from USA: " Very good worker. Ana works hard to complete the project quickly, efficiently, and it is correct every time. Will work with her again " I have experience with Zopim and ContactAtOnce (chat programs), UserVoice helpdesk, WordPress, creating Google Docs (forms, spreadsheets and documents). I have worked on a website that sells VPN packages and I understand that with good support more people will come with a bigger conversion. On that site I have helped people with their technical problems and guided people through the process of purchase and setups. I have also worked on a website that provides legal help online and with time I have been promoted to reception manager as I was accurate, coming on time and willing to show the established procedures to the new colleagues. Kind Regards, Ana.

Hi, I made a bid for this project/work at $5 per hour, I understand that this is a customer support role and I can provide 4 hours of work per day, working 5 days a week. I understand that this is via a web based ticketing system but I would like to ask if this is a voice customer support or just chat/text/email based customer support? May I also ask for the timezone for the work, or is this a flexible work time? I'm looking forward to working for you and to be trained for this work. Thank you Mike

My qualification is B.Sc.(Mathematics) and B.Tech.(Electronics). I have 12 years of experience in bio-medical engineering and 13 years of experience in software industry (algorithm/coding/debugging/customer-support). Currently I provide the services of home-tuition in Mathematics. I have the prior experience of handling /resolving tickets in the software industry, and I will be able to meet your requirements with ease. I do have the flair/willingness to learn about new things. Thanks, Ganesh

i am available to work with you i am gadgets junky and am very update in respect to technology please hire me its a guarantee that will never disappoint you .