Customer Service -- Sales Assistant (Long-term Stable Job-REMOTE) (Remote)

This vacancy is available in an emerging and very fast growing web‐based software company that is focused on providing software products and services for the Real Estate market. Being in business since 2007, it is well known and well positioned in the market with a proven track record. In this company, we believe in personal advancement and growth. As the result based on the achievements of each individual, there is much room for promotions both position-wise and income-wise. This is a Remote Job and does not need daily commuting or lots of traveling. The company is managed through a smart reporting system, CRM and help desk. This is a Freelance job, at least during the first year. There will be a probationary period of 3 months, in which the selected candidate will work as a Half-Time independent contractor (4 hours per day). Upon desirable results, the selected candidate will become a Full-Time independent contractor (8 hours per day). Important: During the full time period the individual is not allowed to work for any other firm throughout the employment period. Job Description Providing personal administrative support to the management and the company through conducting and organizing administrative duties and activities including receiving and processing information. 1- Answering, screening and transferring inbound phone calls 2- Communicating verbally and in writing to answer inquiries and provide information 3- Learning and presenting the company products and services and being able to act as the Sales Assistant when needed 4- Liaison with internal and external contacts 5- Coordinating the flow of information both internally and externally 6- Resolving administrative problems and inquiries 7- Preparing and modifying documents including correspondence, reports, drafts, memos, proposals and emails 8- Preparing agendas for meetings and prepare schedules 9- Recording, compiling, transcribing and distributing minutes of meetings 10- Arranging and confirming appointments 11- Editing the English content of the website and manuals Education and Experience ▪ Relevant training or qualification ▪ Computer skills and knowledge of relevant software such as Microsoft Word and Excel. ▪ Knowledge of operation of standard office equipment. ▪ Proficient in spelling, punctuation, grammar and other English language skills ▪ Proven experience of producing correspondence and documents ▪ Proven experience in information and communication management Key Competencies • Communication skills - written and verbal • Professional American Accent • Interpersonal skills • IT Savvy • Planning and organizing • Being Fast Learner, Flexible, Adaptable, Confident, Reliable, Self-motivated, Initiative, Stress-tolerant • Problem assessment and problem solving ▪ Information gathering and information monitoring ▪ Attention to details and accuracy ▪ Customer service orientation ▪ Team-working