Hello! I've been dealing with Cisco Voice products since 2004 when I installed and developed a Cisco Call Manager v4.0 along with in IPCC for the University of Crete and the Pan Hellenic School Network. Since then, I've been designing and managing Cisco IP telephony and data networks as well as writing proposals for the University, for the Municipality of Heraklion and for several large scale organisations. Currently, I am administrator of the Municipality of Heraklion's multi site IP Telephony network which includes a CUCM 8.6, a CCX Contact Center, Unity Voice mail as well as several H.323 and MGCP Gateways and a VoIP provider.
Along with the above experience, I have the appropriate certifications (CCNA Voice and CCNP) and I am currently working towards the CCNP Collaboration certification.
Because my job is my hobby, I really enjoy working with Voice and Data networks, especially with Cisco products. It would be a privilege and a joy to work with you on whatever you may need.
Although I live in Greece, I was born, raised and I studied in Canada so English is my native language.
I look forward to hearing from you. Thanks in advance.
Lazaros Agapides